FAQ
How does the Stitch Gun™ work?
How does the Stitch Gun™ work?
The Stitch Gun™ uses micro fasteners to quickly mend gaps and adjust clothing lengths. Simply insert the stitch, push the needle through the fabric, and press the trigger for an instant fix.
Is the Stitch Gun™ gentle on fabrics?
Is the Stitch Gun™ gentle on fabrics?
Yes, it features a small stainless-steel needle that is gentle on fabrics like cotton, denim, and polyester, ensuring no damage or visible holes.
Can the stitches be removed easily?
Can the stitches be removed easily?
Yes, the Stitch Gun™ allows for easy removal of stitches without leaving any trace marks or residue on the fabric.
Are there any fabrics that are not suitable for use with the Stitchy Gun?
Are there any fabrics that are not suitable for use with the Stitchy Gun?
Yes, we do not recommend using the Stitchy Gun on leather, silk, lace, or rainwear fabric. These materials may be too delicate or too thick for the Stitchy Gun’s needles.
What if I'm not satisfied with my purchase?
What if I'm not satisfied with my purchase?
We offer a 30-day return policy. If you're not happy with your Stitch Gun™ for any reason, contact us for a full refund or exchange.
Is it easy to replace the needle?
Is it easy to replace the needle?
Yes, replacing the needle is simple. Follow the included instructions to change the needle quickly and safely.
How do I track my order?
How do I track my order?
Once your order has shipped, you’ll receive an email with tracking details. You can use this information to follow the progress of your shipment.
Can I cancel my order?
Can I cancel my order?
Cancellations are accepted before the shipment of your order. Once the tracking number has been generated, the order cannot be canceled. In case of cancellation prior to shipment, the full amount will be refunded to the original payment method.
I received a damaged item. What should I do?
I received a damaged item. What should I do?
If your product arrives damaged, send us photos within 48 hours of receiving the item. We will assess the issue and arrange for the return and replacement.